Orchard Medical Centre

01698 242700

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 1998 and other relevant legislation governing access to medical records. Any request for access to notes by a patient, ... [continue] Access to Medical Records

Data Protection

Data Protection Notice

Feedback on our Services

Feedback on our services is always welcome and there is a suggestion box located in the entrance hall. We hope complaints will not be necessary but if you feel strongly ... [continue] Feedback on our Services

How to Register

We welcome requests for registration from patients living in or moving into the practice area. Ask at reception for registration forms and an appointment with the practice nurse for an ... [continue] How to Register

Medical Education

Although not a training practice, students do attend from time to time.  We hope that you will help the students to learn about general practice.  However, you will be informed of ... [continue] Medical Education

Patient confidentiality

You can be sure that anything you discuss with any member of the practice team – doctor, nurse, reception staff and counselor – will stay confidential. Even if you are ... [continue] Patient confidentiality

Patient Medical Information

General information To give you the care you need, we keep information about your visit to the surgery.  This information contains your personal details such as name, date of birth ... [continue] Patient Medical Information

Practice Boundary

The practice cares for patients in the area shaded grey on the map which is contained within the ML1, ML2 and ML4 postcodes. Note that these postcode areas are much ... [continue] Practice Boundary

Practice Charter

You will be treated as a partner in the care you receive.  Suitably qualified people will give you the most appropriate care for you.  No care or treatment will be ... [continue] Practice Charter

Reports

Orchard Medical Centre 2018-2019 Duty of Candour Report More information about the Duty of Candour Policies can be found on the Scottish Government website

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you should find a ... [continue] Updating your details

Useful telephone numbers & websites

Useful telephone numbers NHS 24: 111 Hospitals Airbles Road Centre: 01698 261331 Glasgow Royal Infirmary: 0141 211 3000 Hairmyres Hospital: 01355 585000 Wishaw General Hospital: 01698 361100 Monklands Hospital: 01236 748748 ... [continue] Useful telephone numbers & websites

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice adhers to zero tolerance on violence of any kind, verbal or physical abuse to any member of staff or towards any person on the practice premises or in the place ... [continue] Violent or abusive behaviour